After scheduling your initial evaluation, you will complete the initial intake paperwork. This will include a health and history questionnaire which will give you an opportunity to share your story with your therapist. This will allow them to tailor your evaluation to address your individual needs.

When you arrive at your first visit, together you will discuss in detail your history, current difficulties, priorities, and goals for treatment. From here, your therapist will perform a comprehensive evaluation which includes movement and postural analysis as well as a pelvic floor external and internal exam if appropriate. When the exam is complete, you will review the recommended treatment program and answer any questions to help you move forward in your journey to recovery.

You can expect to be heard, seen, and cared for at every session. Each session will be one-on-one with your pelvic therapist. Expect to spend about 75 minutes at your initial evaluation, and 60 minutes at your follow up visits.

Whatever you would like! Dress comfortably in something you have freedom to move in - nothing special is required.

It’s NEVER too early or late to address your concerns. This is selfcare at its finest. A few guidelines we follow are 1. We will not address a scar until it is fully closed and healed and 2. There will be no internal body work if you are in your first trimester of pregnancy and for the first few weeks following vaginal delivery. There are lots of treatment avenues and things we can address keeping the total body approach in mind. So whether you are thinking about becoming pregnant, pregnant, immediate postpartum, 6 months out, or 12 years out - we can help you! Email us if you have questions so we can discuss your individualized needs!

We are happy to partner with your other healthcare providers. If you have a physician referral, please let us know and bring it to your initial evaluation. If you do not, no worries! Texas is a limited direct access state. This means you can seek out physical therapy with NO referral from another healthcare provider, to include evaluation and treatment for up to 10 days. If we need more time, we can submit your evaluation to be signed by your preferred provider and continue as necessary to get you back to the life you deserve.

We strive to provide the highest quality of care for our patients and treat everyone privately, one-on-one. In order to provide this level of care, we have chosen not to contract with insurance companies. All services offered at South Texas Pelvic Health are covered under your out- of- network benefits. We can provide you with a superbill receipt after service completion, which then you submit to the insurance company for direct reimbursement. Reimbursement depends on the company and the type of coverage you have. If you have additional questions we encourage you reach out to your insurer to verify coverage and learn more about out-of-network benefits.

There is a $100 deposit due at the time of booking an evaluation. If desired, you will have the option to pay in full at that time. It is requested that payment be made in full at time of service rendered. We accept most forms of payment, including flexible savings and health savings accounts.

We ask that you inform us of all cancellations or change requests as soon as possible and at a minimum of 48 hours’ notice, so that we may adjust the schedule accordingly. In order to continue to provide one-on-one hourly sessions at competitive rates, we reserve the right to charge you the full price of the treatment session for “no shows” and 50% of the appointment fee for cancellations without 48 hours’ notice. We do our best to be here for you and your health, and simply ask for your consideration. We enjoy what we do, especially working with you and want to be able to continue to provide our services with flexibility. If at any time you have questions regarding your schedule or the outlined policy, please contact our office.